Service Level Agreement in short SLA is a service provided by our company to customers at a cost that helps keep their machines in proper working condition after free maintenance service is completed. The agreement allows regular check-ups and routine work to keep the performance of the machines in good condition every year.
Types of Services Depending on the agreement you choose we offer different types of SLA, you can choose the agreement based on your regular machine usage requirements. Listed below are the types of SLA we offer.
Darwish and Company provides complete range of professional services to meet your printing and document management solution needs. Your one stop solution to take care of your requirements and manage your entire printing setup for you.
MDS or Managed Document Services optimises your entire document output process - from capturing to archiving, workflows to security and environmental impact.
This holistic approach makes MDS a unique and vital strategy for every company that wants to look at its entire potential for cost reduction. In fact, experience shows that MDS can reduce output costs by around 30%.
Ultimately, KYOCERA MDS can streamline your output management, reduce your IT department's workload and also cut the environmental impact of your printers and MFPs.
KYOCERA MDS is the perfect partner for more efficient, economical and environmentally-friendly document output. It is a total solution that optimises your entire output process from hardware to workflows and staff productivity - regardless of what brand your devices may be.